TERMS & CONDITIONS
IMAJU

1. Definitions

In this document, the following words and phrases have the meanings set out below:

• "Platform" refers to the imaju website accessible at imaju.net and all services provided through it.
• "User" or "Member" refers to any individual who has registered an account and uses the services provided by imaju.
• "Account" refers to the personal account opened by a user for the purpose of using imaju's services.
• "Account Balance" refers to the total funds held in a user's account, including cash and eligible bonus funds.
• "Bonus" refers to any additional credits, free credits or promotional offers granted by imaju to users based on specific conditions.
• "Wager" refers to any gambling activity carried out by a user using the balance in their account.
• "Wagering Requirement" refers to the total amount of bets that must be completed before bonus funds or winnings derived from bonuses can be withdrawn.
• "KYC" (Know Your Customer) refers to the user identity verification process carried out in accordance with international licensing procedures.

2. Acceptance of Terms

These terms and conditions constitute a binding agreement between the user and imaju. By using this platform, the user confirms that:

• They are at least 21 years of age;
• The use of online gambling services is not prohibited by the laws applicable to them;
• They are using this platform in a personal capacity and not on behalf of any business entity;
• All information provided during registration is true, accurate and current;
• They understand the risks associated with gambling and are acting voluntarily.

3. Account Registration and Management

3.1 Registration Requirements

Each user is only permitted to register one (1) account. Registering multiple accounts is prohibited and may result in all related accounts being closed without a refund. During registration, users are required to provide true and complete information including full name, identity card number, date of birth, mobile phone number, email and valid payment details.

3.2 Identity Verification (KYC)

imaju reserves the right to request identity verification documents at any time, including:

• A copy of a valid MyKad or passport;
• A bank statement or utility bill as proof of address;
• Additional information relating to the source of funds if required.

Failure to comply with a KYC request within the stipulated period may result in withdrawals being delayed until the verification process is complete.

3.3 Account Security

Users are fully responsible for all activities that occur within their account. imaju recommends that users use a strong password and do not share their login details with anyone. If a user suspects suspicious activity in their account, they should contact customer service 24/7 immediately.

4. Deposits and Withdrawals

imaju supports the following deposit and withdrawal methods:

Payment Methods	Minimum Deposit	Minimum Withdrawal	Withdrawal Processing Time
Touch 'n Go eWallet	RM50	RM100	Within 1 hour
DuitNow	RM50	RM100	Within 1 hour
Online Banking (FPX)	RM50	RM100	Within 1 hour
Cryptocurrency (USDT, BTC, ETH)	RM50	RM100	Within 1 hour

4.1 Withdrawal Conditions

Withdrawals may only be made to an account or e-wallet that has been registered and verified in the name of the same user. imaju does not allow withdrawals to third-party accounts for security and compliance reasons.

4.2 Pre-Withdrawal Verification

All withdrawal requests are subject to internal security checks. Users who have not completed KYC verification may experience delays in the processing of their withdrawals.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members are eligible to receive a welcome bonus of 120% of their first deposit, up to a maximum of RM500. This bonus is subject to a wagering requirement of 10 times the bonus value before any withdrawal can be made.

5.2 General Bonus Conditions

• Each bonus may only be claimed once unless stated otherwise;
• Bonuses cannot be transferred or converted directly into cash;
• imaju reserves the right to cancel any bonus if there is evidence of misuse or manipulation;
• Wagering requirements must be met using eligible games as stated in the relevant promotion terms;
• imaju reserves the right to modify, suspend or terminate any promotion at any time with reasonable notice.

5.3 VIP Programme

The imaju VIP programme consists of five (5) tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier offers a different weekly cashback rate, starting from up to 0.2% at the Bronze tier up to 1.0% at the Diamond tier. Progress through the VIP programme is based on the user's betting activity over time.

6. Game Rules

6.1 Game Integrity

imaju offers a range of game options including online slots, live casino, sports betting, fishing games and virtual sports. All games are operated using certified random number generator (RNG) technology or through live dealers in a controlled environment.

6.2 Prohibited Conduct

Users are prohibited from doing the following:

• Colluding with other users to manipulate game outcomes;
• Using automation software, bots or any unauthorised method to gain an unfair advantage;
• Exploiting bugs or technical errors in the system;
• Conducting money laundering through the imaju platform;
• Creating fake accounts or using another person's identity.

7. Account Suspension and Termination

7.1 imaju's Rights

imaju reserves the right to suspend or terminate any user's account at any time with or without prior notice if there is reasonable cause, including but not limited to:

• Breach of any term in this document;
• Suspected fraud or attempted fraud;
• Failure to comply with KYC or identity verification requests;
• Registering multiple accounts;
• Activities that violate applicable laws or regulations.

7.2 Account Closure by User

Users may close their account at any time by contacting imaju customer service. Prior to closure, all active bets will be settled and any eligible balance will be returned to the user once the verification process is complete.

8. Limitation of Liability

imaju is not responsible for any losses suffered by users arising from:

• Service disruptions caused by factors beyond imaju's control, including technical failures, system maintenance, or natural disasters;
• Betting decisions made by users based on incorrect or incomplete information;
• Unauthorised access to a user's account resulting from the user's own negligence;
• Losses incurred as a result of use that does not comply with these terms and conditions.

In all circumstances, imaju's maximum liability to any user shall not exceed the total cash deposits held in the relevant account at the time the incident occurs.

9. Personal Data Protection

imaju is committed to protecting users' personal information. The collection, use, and storage of personal data is carried out in accordance with imaju's privacy policy, which can be found on our Privacy Policy page.

In brief, imaju collects personal data solely for the purposes of account management, payment processing, regulatory compliance, and service improvement. User data will not be sold, rented, or disclosed to third parties without the user's consent, except as required by law.

10. Responsible Gambling

imaju believes that gambling should remain a form of entertainment only. We provide various support tools to help users manage their betting habits, including deposit limit options, betting limits, and self-exclusion options.

If you feel that gambling is starting to have a negative impact on your life, we encourage you to visit our Responsible Gambling page for more information and the help you need.

11. Amendments to Terms and Conditions

imaju reserves the right to amend, update, or replace any part of these terms and conditions at any time. Any changes will take effect immediately upon the updated terms being published on this platform.

It is the user's responsibility to review these terms and conditions periodically. Continued use of the imaju platform after any changes are published will be considered acceptance of the updated terms.

12. Applicable Law

These terms and conditions are governed and interpreted in accordance with the laws applicable to the international licence under which imaju operates. Any dispute arising from or relating to these terms will be resolved through a mutually agreed arbitration process.

Should any provision of these terms and conditions be found invalid or unenforceable, that provision will be modified to the minimum extent necessary, while all other provisions will remain in full force and effect.